How to Choose a Cochlear Implant | Determine What Meets Your Needs
You or your family member has just qualified for a cochlear implant. Now comes the big question: Which cochlear implant brand should you choose?
Often, your audiologist will hand you brochures from different manufacturers and ask you to decide. Many families spend weeks—sometimes months—agonizing over this choice.
The Good News: All Cochlear Implants Work
Each of the three major cochlear implant manufacturers makes a reliable device that will give you access to sound. But unlike hearing aids, you can’t test them out first. That’s where things get tricky—and often stressful.
Not Every Device Is Available Everywhere
Depending on your country, insurance plan, and implant center, you may not have access to all brands. Here’s why:
Some government-run healthcare programs and private insurers only cover certain manufacturers.
Some doctors prefer to implant specific devices.
Audiologists may steer patients toward brands they’re most comfortable working with.
All of this can limit your choices—and many patients don’t even realize it.
Tips to Help You Choose the Right Cochlear Implant
Here’s how to take control of the decision and make sure your choice fits your life—not just your provider’s preferences.
1. Define Your Priorities
Make a list of features that matter most to you:
Technology & reliability
Wearing comfort & configuration
Upgrade capabilities
Waterproofing & sports use
Warranty & replacement parts availability
Download a comparison chart (e.g., from CochlearImplantHelp.com) to review specs side by side.
2. Match the Device to Your Lifestyle
Think about:
Will your child wear this while playing sports?
Do you need good sound processing for music?
Is swimming or waterproof use a priority?
How important is ease of use or cosmetic appearance?
3. Call Each Manufacturer
Ask about:
Customer service experience
Replacement part delivery times
Local support availability
If you’re not treated well now, consider how support might be once you’re a long-term user.
4. Ask About Support Resources
Do they offer:
Pre/post-surgery rehab materials?
Peer mentorship programs?
Educational content for new users?
5. Ask Your Provider: Why Can’t I Choose Another Brand?
If your provider limits your options, find out why.
If the reason is medical, ask for a clear explanation.
If it’s based on convenience, contracts, or preference, you may want to seek a second opinion.
Your lifelong hearing outcomes may depend on this decision.
6. Consider the Audiologist’s Experience
The best technology won’t matter if your audiologist isn’t experienced with it. Many audiologists are most comfortable with one brand’s software. Make sure they’re qualified to support your device long-term.
In our case, we travel nearly 300 miles to see an audiologist we trust. Some families even go abroad to find the right fit.
Final Thoughts
This is a lifelong decision, and you deserve to make it based on what’s right for you—not just what’s available.
Avoid dismissing a brand based on a Facebook comment or a single bad story. Every brand has had recalls or challenges at some point. What matters is what works for your needs, your lifestyle, and your future.
Do your research. Ask questions. Advocate for yourself.